The key to Shane O’Neill’s success can be summed up in one word: trust. As executive vice president, national retail sales, Shane has oversight for all retail sales and growth. Since joining Wintrust Mortgage as regional sales manager in 2014, Shane has forged a deep trust across the organization’s national sales teams. They always know they can rely on him to be honest and supportive. Bringing 30 years of sales leadership, Shane is a master of empowering sales professionals to do their finest work and fully engage with their clients. As he strengthens and grows the organization’s national retail lending team, he draws on his extensive experience in strategic planning, origination analysis, and change management. Shane’s professional accomplishments have earned him the company’s coveted President’s Circle Award, as well as the Wintrust CEO Award of Excellence. However, he’ll say his greatest achievements are the personal relationships he has developed with his teams.